Value-added Services that Enhance Enjoyment of Life
In constantly striving to enhance customer satisfaction levels, our people remain highly innovative. The introduction of new services such as night patrol teams, a 24-hour control centre, horticulture school are just a few of our many advances in this area.
In further enhancing the quality of our front-line service staff and support teams, we have established a variety of associate companies. Their specialist areas of expertise span security, cleaning, landscaping, mechanical and electrical repairs, water pump maintenance, plus burglar alarm systems project management and real estate agency.
We add to our tenants & acute enjoyment of life with value-added housekeeping-style services such as stamp selling and daily mail drop-off, newspaper/magazines subscription, free laundry delivery, seasonal food and special bargain offers, household cleaning and maintenance, floral order, banqueting and by organizing community activities such as tours, interest classes, etc.
Every property we manage is constantly monitored by our 24-hour Control Centre. We further boost safety, speed and efficiency by introducing an advanced web-based computerized system which instantly updates data at the Control Centre.
An Intellinet Mangement System combining IT with human resources managementservices and capable of taking instant remedial action is yet another way we´ve strengthened our properties´ management systems.